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Shippings

What are the conditions of the PowerPlanet Newsletter Subscription Coupon?

Free shipping will be available to all customers who:
- 2KG maximum
- Shipping by Nacex 
- €50 minimum order
- Valid only for customers who have never purchased before.
- Can only be used once
- Only available for mainland Spain and Portugal
- Only available for end customers

What kind of shipping is available for Spain - Peninsula?

  • Express Shipping 24h: Shipping method available only for orders placed within the Spanish peninsular territory. By choosing this shipping method, you will receive your order within 24 working hours after its departure from our warehouses. You can check the cost of this service in the table of prices that you will find in this same page. More detailed information about shipping is available at  Powerplanetonline Purchase Conditions.

  • Shipping 24/48h: Shipping method available only for orders placed within the Spanish peninsula. By choosing this shipping method, you will receive your order within 24/48 working hours after its departure from our warehouses. More detailed information about shipping is available at Powerplanetonline Purchase Conditions.

  • Shipping 48/72h: This shipping within the Spanish peninsula is only available during the weekend and will be valid for all the orders for which it is selected, as long as you confirm the purchase before 16:00 on Sunday. All those orders asked to be received on Monday after 16:00 will be delivered on Tuesday. Monday delivery will be accomplished in much of the peninsula. However, it is possible that due to the routes of shippers, the shipment may not be delivered on Monday in some municipalities away from urban centers.

  • Collect at Store – Totana (Murcia): You can pick up your orders at our physical store in Calle Balsón de Guilllén 8 at Polígono Industrial El Saladar in Totana (Murcia) 1 and avoid shipping costs. More detailed information about shipping is available atPowerplanetonline Purchase Conditions.

Package Weight Shipping Cost
24h Express Shipping 0 > 2 kg 4,95€
2 > 5 kg 4.95€
3 > 5 kg 4.95€
+5 KGPrices are automatically calculated based on the weight of the items and the destination

Package Weight
Shipping Cost
48h Shipping 0 > 2 kg 3.95€
2 > 3 kg 3.95€
3 > 5 kg 3.95€
+ 5 KgPrices are automatically calculated based on the weight of the items and the destination

*The package weight may differ from that indicated on the product page, since the weight used for shipping cost calculations is the weight of the package including the packaging used to protect the original box and the product. Likewise, for bulky items, the volumetric weight of the package will prevail when calculating the shipping cost.

What kind of deliveries are available for the Balearic Islands, Canary Islands, Ceuta and Melilla areas in Spain?

BALEARIC ISLANDS

  • Shipping – BALEARIC ISLANDS 48/72 HOURS: Shipping method available for orders placed from the Balearic Islands. By choosing this shipping method, you will receive your order within 48/72 working hours after its departure from our warehouses. You can check the cost of this service in the table of prices that you will find in this same page. More detailed information about shipping is available at Powerplanetonline Purchase Conditions.

  • Collect at Store – Totana (Murcia): You can pick up your orders at our physical store in Calle Balsón de Guilllén 8 at Polígono Industrial El Saladar in Totana (Murcia) 1 and avoid shipping costs. More detailed information about shipping is available at Powerplanetonline Purchase Conditions.

Package Weight Shipping Cost

Shipping Balearic Islands
0 > 2 kg 9.95€
+ 2 KgPrices are automatically calculated based on the weight of the items and the destinationo

Package Weight Shipping Cost

Shipping Balearic Islands
72h
0 > 2 kg 5.95€
2 > 3 kg 9.95€
3 > 5 kg 14.95€
+ 5 KgPrices are automatically calculated based on the weight of the items and the destination

*The package weight may differ from that indicated on the product page, since the weight used for shipping cost calculations is the weight of the package including the packaging used to protect the original box and the product. Likewise, for bulky items, the volumetric weight of the package will prevail when calculating the shipping cost.

Shpping to the Canary Islands

In Powerplanetonline you can buy from the Canary Islands without worrying about customs formalities or unexpected expenses that appear by surprise at the last minute. When you log in with your user in our shop, the website will show you the prices including the 6.5% corresponding to the IGIC (General Indirect Canary Islands Tax). You will only have to add that amount to the shipping costs and that will be the price you will pay for your order, without any subsequent surcharge, regardless of the price of the item you purchased.

  • Sea Shipping – Canary Islands: Shipping method available for orders placed from the Canary Islands. By choosing this shipping method, you will receive your order within 7-15 days after its departure from our warehouses. More detailed information about shipping is available at Powerplanetonline Purchase Conditions.

  • Air Shipping – Canary Islands: Shipping method available for orders placed from the Canary Islands. By choosing this shipping method, you will receive your order within 3-6 days after its departure from our warehouses. More detailed information about shipping is available at  Powerplanetonline Purchase Conditions.

  • Collect at Store – Totana (Murcia): You can pick up your orders at our physical store in Calle Balsón de Guilllén 8 at Polígono Industrial El Saladar in Totana (Murcia) 1 and avoid shipping costs. More detailed information about shipping is available at Powerplanetonline Purchase Conditions.

Televisions are not shipped to the Canary Islands
  Package Weight Standard/Maritime Express / Air
Canary Island 0-5 kg 7,95€ 26,63€
+ 5 KgPrices are automatically calculated based on the weight of the items and the destinationPrices are automatically calculated based on the weight of the items and the destination

 *The package weight may differ from that indicated on the product page, since the weight used for shipping cost calculations is the weight of the package including the packaging used to protect the original box and the product. Likewise, for bulky items, the volumetric weight of the package will prevail when calculating the shipping cost.

*Shipments to the Canary Islands by sea are made on Wednesdays. Any order placed after Wednesday at 12.30, will be shipped the following working Wednesday

*Shipments to the Canary Islands by air will be made on Thursdays - Any order placed after Thursday at 12.30 will be sent the following working Thursday

Shipping to Ceuta and Melilla (2)

  • Shipping – Ceuta and Melilla Express: Shipping method available for orders placed from Ceuta and Melilla. By choosing this shipping method, you will receive your order within 48 working hours after its departure from our warehouses. You can check the cost of this service in the table of prices that you will find in this same page. More detailed information about shipping is available at Powerplanetonline Purchase Conditions.

  • Collect at Store – Totana (Murcia): You can pick up your orders at our physical store in Calle Balsón de Guilllén 8 at Polígono Industrial El Saladar in Totana (Murcia) 1 and avoid shipping costs. More detailed information about shipping is available at Powerplanetonline Purchase Conditions.

Weight Melilla Ceuta
0 - 1 kg 58,99€ 49,50€
1 - 2 kg 63,50€ 54,50€
+ 2 Kg Prices are automatically calculated based on the weight of the items and the destinationPrices are automatically calculated based on the weight of the items and the destination


*The package weight may differ from that indicated on the product page, since the weight used for shipping cost calculations is the weight of the package including the packaging used to protect the original box and the product. Likewise, for bulky items, the volumetric weight of the package will prevail when calculating the shipping cost.

What kind of shipping is available for Portugal - Peninsula?

  • Express 24h Shipping - Nacex: Shipping method available for orders placed from the Portuguese peninsular territory. By choosing this shipping method, you will receive your order within 24 working hours after its departure from our warehouses. You can check the cost of this service in the table of prices that you will find in this same page. More detailed information about shipping is available at Powerplanetonline Purchase Conditions.

  • 24/48h Shipping - Nacex: Shipping method available for orders placed from the Portuguese peninsular territory. By choosing this shipping method, you will receive your order within 24/48 working hours after its departure from our warehouses. You can check the cost of this service in the table of prices that you will find in this same page. More detailed information about shipping is available at Powerplanetonline Purchase Conditions.

  • Collect at Store – Totana (Murcia): You can pick up your orders at our physical store in Calle Balsón de Guilllén 8 at Polígono Industrial El Saladar in Totana (Murcia) 1 and avoid shipping costs. More detailed information about shipping is available at Powerplanetonline Purchase Conditions.

  Package Weight Shipping Cost
24h Shipping

0 > 2 Kg 4.95€
2 > 5 Kg 5.95€
+ 5KgPrices are automatically calculated based on the weight of the items and the destination

*The package weight may differ from that indicated on the product page, since the weight used for shipping cost calculations is the weight of the package including the packaging used to protect the original box and the product. Likewise, for bulky items, the volumetric weight of the package will prevail when calculating the shipping cost.

Package Weight Shipping Cost
48H SHIPPING

1 > 2 kg 4.95€
2 > 5 kg 6.95€
+ 5 KgPrices are automatically calculated based on the weight of the items and the destination

*The package weight may differ from that indicated on the product page, since the weight used for shipping cost calculations is the weight of the package including the packaging used to protect the original box and the product. Likewise, for bulky items, the volumetric weight of the package will prevail when calculating the shipping cost.

PORTUGAL – Azores and Madeira (2)

  • Express Shipping – Azores and Madeira 48/72 hours: Shipping method available for orders placed from Azores and Madeira. By choosing this shipping method, you will receive your order within 48/72 working hours after its departure from our warehouses. You can check the cost of this service in the table of prices that you will find in this same page. More detailed information about shipping is available at Powerplanetonline Purchase Conditions.

  • Collect at Store – Totana (Murcia): You can pick up your orders at our physical store in Calle Balsón de Guilllén 8 at Polígono Industrial El Saladar in Totana (Murcia) 1 and avoid shipping costs. More detailed information about shipping is available at Powerplanetonline Purchase Conditions.

  Package Weight 48/72h Shipping
No amount
limit
0-5 kg 60€
+5 Kg Prices are automatically calculated based on the weight of the items and the destination

*The package weight may differ from that indicated on the product page, since the weight used for shipping cost calculations is the weight of the package including the packaging used to protect the original box and the product. Likewise, for bulky items, the volumetric weight of the package will prevail when calculating the shipping cost.

What kind of shipping is available for Andorra? 2

  • Shipping – Andorra 48h: Shipping method available for orders placed from Andorra. By choosing this shipping method, you will receive your order within 48 working hours after its departure from our warehouses. You can check the cost of this service in the table of prices that you will find in this same page. More detailed information about shipping is available at Powerplanetonline Purchase Conditions.

  • Collect at Store – Totana (Murcia): You can pick up your orders at our physical store in Calle Balsón de Guilllén 8 at Polígono Industrial El Saladar in Totana (Murcia) 1 and avoid shipping costs. More detailed information about shipping is available at Powerplanetonline Purchase Conditions.

  Package Weight 24/48h Shipping
Shipping Cost 0-1 kg 33.05€
1-3 kg 33.15€
+ 3KgPrices are automatically calculated based on the weight of the items and the destination


*The package weight may differ from that indicated on the product page, since the weight used for shipping cost calculations is the weight of the package including the packaging used to protect the original box and the product. Likewise, for bulky items, the volumetric weight of the package will prevail when calculating the shipping cost.

What international shippings are available at Powerplanet? 2

  • Express Shipping 24/48h– International (EU Countries): This shipping method will be applicable to the countries indicated in the table below. By choosing this shipping method you will receive your order within 24/48 working hours after its departure from our warehouses. More detailed information about shipping is available at Powerplanetonline Purchase Conditions. International shipping rates will apply to orders placed from the peninsula: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Poland, Romania, Slovakia, Slovenia, Netherlands, Sweden, United Kingdom.

  • Delivery Mondial Relay: This delivery and shipping method will be valid for France. The package will be delivered to the agreed location within 3 to 4 working days after it leaves our warehouses. It is only available for metropolitan France, excluding all overseas territories.  This option is only available for packages less than 150 cm wide and weighing less than 5 kg. The order will remain on site for a maximum of 14 days.


48/72h France
Weight Cost
0 > 2 kg 9,95€
2 > 5 kg
11,95€
+ 5 kgPrices are automatically calculated based on the weight of the items and the destination
48/72h Germany
Weight
Cost
0 > 2 kg 9,95€
2 > 5 kg
11,95€
+5 kgPrices are automatically calculated based on the weight of the items and the destination
Belgium, Netherlands, Denmark, Luxenburg, UK, Italy and Austria 
 48/72h Shipping
Weight
Cost
0 > 2 kg 9,95
2 > 5 kg
12,95€
+ 5 kgPrices are automatically calculated based on the weight of the items and the destination
Scotland, Wales and Northern Ireland
48/72h Shipping
Weight
Cost
0 > 2 kg 9,95€
2 > 5 kg
12,95€
+ 5 kgPrices are automatically calculated based on the weight of the items and the destination
Switzerland, Czech Republic, Poland, Slovakia, Slovenia, Liechestein
96h Shipping
Weight
Cost
0 > 2 kg 13,60€
2 > 5 kg
20,57€
+ 5 kgPrices are automatically calculated based on the weight of the items and the destination
Bulgaria, Finland, Croatia, Hungary, Ireland, Lithuania, Latvia, Romania and Sweden
Shipping 5-6 days
Weight
Cost
0 > 2 kg 18,95€
2 > 5 kg
34,5€
+ 5 KgPrices are automatically calculated based on the weight of the items and the destination
Greece
Shipping 5-6 days
Weight
Cost
0 > 2 kg 18,95€
2 > 5 kg
36,95€
+ 5 KgPrices are automatically calculated based on the weight of the items and the destination
Norway and Serbia
Shipping 5-6 days
Weight
Cost
0 > 2 kg 22,95€
2 > 5 kg
40,95€
+ 5 kgPrices are automatically calculated based on the weight of the items and the destination


  • Collect at Store – Totana (Murcia): You can pick up your orders at our physical store in Calle Balsón de Guilllén 8 at Polígono Industrial El Saladar in Totana (Murcia) 1 and avoid shipping costs. More detailed information about shipping is available at Powerplanetonline Purchase Conditions.
*The package weight may differ from that indicated on the product page, since the weight used for shipping cost calculations is the weight of the package including the packaging used to protect the original box and the product. Likewise, for bulky items, the volumetric weight of the package will prevail when calculating the shipping cost.

What do I have to take into account before selecting a shipping choice in PowerPlanet?

Please note that if you choose a payment method that involves the application of commissions to the amount of the order, such as cash on delivery or through Multibanco, these will apply regardless of the shipping method selected.

PLEASE NOTE that should you have any doubts or need further information regarding shippings, you can contact our customer service department by clicking on the blue icon at the bottom of this page. We will be delighted to help you.

1.- We will notify you by email when your order is ready to be picked up. Please wait for the reception of this email to make sure that you will be able to pick up your order when you come to collect it. If you have also chosen to pay for your order in the store, bear in mind that your order will be available during the 72 hours following our notice that your order is ready to be collected. If this period has elapsed without the order having been collected, the material will be returned to our warehouses and the order will be cancelled. The price of the items included in the order will be fixed at the time of finalizing the purchase process on the web, so that any subsequent variation in the RRP of the items will not affect the order.

2.- Possible customs charges, duties or territorial taxes that may arise from shippings will be paid exclusively by the customer.

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